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Send us an email and we will get back to you quickly.
[email protected]Every email you send goes to a real person on our team. We are a small group of developers who actually care about your experience.
Bug reports. Feature requests. Complaints. Praise. We read it all and we consider your feedback seriously when we plan what to build next.
We aim to respond to every email within 24 hours. If it is an urgent bug, we may respond faster. If it is a complex question, we may take a bit longer to give you a thorough answer.
Most questions are already answered in our FAQ. We have covered credit systems, accuracy, pricing, and much more. Save yourself time and check the FAQ before emailing us.
Go to FAQInclude Details
If you have a bug, tell us what you were trying to do when it happened. What video did you submit. What error did you see.
Describe What Happened
Did a summary not load. Did your credits not deduct. Tell us the exact steps you took and what you expected to happen.
Be Specific
"This is broken" is harder to help with than "When I clicked on a 30-minute video, it timed out after 3 minutes."